Once you have finished adding items to your cart, click on CHECK OUT, where you will find a list of the items that you have selected with their quantities, their prices (including any modifications) and the cost of shipping which is 12.50 EURO.
We use only the most trustworthy shipping services to guarantee optimal service. Shipments are made from Monday through Friday with delivery throughout Italy within 24 to 48 hours, excluding the islands and certain disadvantaged localities that require a few additional days for shipment.
At the time of delivery please remember to always check the condition of the package. If the box that it came in is damaged in any way, return it to us and write the words "received with damages" on the delivery stamp next to the signature. If the package is not returned to us in this way, we cannot take responsibility for the damages caused by the delivery service. Within 7 days of receiving the merchandise the customer must inform La Lampada S.r.l. of any damages; if this information is not reported to us within this timeframe, we cannot take responsibility for any breaks or damages caused during delivery.
In the case that the package is damaged such that its contents have undoubtedly sustained damages, return the merchandise to us and write "refused merchandise" on the delivery stamp. Please note to always check the exact corresponding number of the packages. The delivery service must be notified immediately of the refusal of the package, otherwise the product will be considered safely delivered. Always remember to keep the invoice or the shipping order of the package: they will serve as a valid document for the guarantee.
The care and attention paid in packaging is our privilege.